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Fast & Affordable Shipping
Shipping and Delivery Policy
At Toner Ink Consumables, we aim to process and deliver your orders as quickly and efficiently as possible. This Shipping and Delivery Policy explains how we handle orders, shipping, delivery times and related matters.fast & affordable shipping
Orders are processed during our normal business days, excluding weekends and public holidays.
1. Order Processing
Most orders are processed within 1–2 business days after payment has been confirmed. Processing times may vary depending on product availability, order volume and other circumstances.fast & affordable shipping
You will be notified if there is a significant delay with your order.
2. Shipping Locations
We deliver to addresses within Australia, subject to product availability and courier service coverage.
Delivery to remote and regional areas may take longer than delivery to metropolitan areas.
If you require delivery outside Australia, please contact us before placing your order to confirm availability and shipping costs.
3. Shipping Costs
Shipping charges are calculated at checkout based on the delivery address, order size, weight and available shipping options.
Any applicable shipping charges will be displayed before you complete your purchase.
If free shipping promotions are available, the relevant eligibility requirements will be stated on our website.
4. Estimated Delivery Times
Delivery times depend on the destination, courier service and product availability.
As a general guide:
- Metro areas: approximately 2–5 business days after dispatch.
- Regional areas: approximately 3–7 business days after dispatch.
- Remote areas: delivery may take longer.
These are estimates only and are not guaranteed delivery times. Delays may occur due to courier disruptions, public holidays, weather conditions or other circumstances outside our control.
5. Tracking Your Order
Where tracking is available, tracking information will be provided once your order has been dispatched.
Please allow time for the courier’s tracking system to update after dispatch,fast & affordable shipping
If you have not received tracking details or need assistance locating your order, please contact our customer service team.
6. Incorrect Delivery Details
Customers are responsible for providing accurate and complete delivery information when placing an order.
If you notice an error in your delivery address, contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or dispatched,fast & affordable shipping
Additional shipping charges may apply if a parcel must be redirected or resent because incorrect delivery details were supplied.
7. Delivery Issues and Missing Parcels
If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist with an enquiry.
If a parcel is marked as delivered but you have not received it, please check your delivery location, mailbox, reception area and with other household members before contacting us.fast & affordable shipping
We will work with the relevant delivery provider to investigate missing, delayed or incorrectly delivered parcels.
8. Damaged or Incorrect Items
Please contact us as soon as reasonably possible if your order arrives damaged, incomplete or contains an incorrect product.
Provide your order number and, where possible, photographs of the item and packaging so we can assess the issue and arrange an appropriate re